Privacy Policy

Your Privacy Matters

Last updated: February 11, 2026

1. Introduction

Welcome to SAHARAN ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using SAHARAN, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

This policy applies to all users of SAHARAN in East Africa, including Uganda, Kenya, Tanzania, and Rwanda.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1 Personal Information

  • Email address
  • Phone number and country code
  • Name (when provided)
  • Date of birth (for age verification - 21+ requirement)
  • Location data (country and region)

2.2 Betting Activity Data

  • Betting history and preferences
  • Budget settings and spending limits
  • Favorite teams and leagues
  • Bet slips and predictions
  • Win/loss statistics

2.3 Usage Information

  • Device type, operating system, and version
  • App usage patterns and features accessed
  • IP address and network information
  • Time zone and language preferences
  • Crash reports and performance data

2.4 AI Insights Data

  • Matches viewed and analyzed
  • AI predictions requested
  • Statistical data queries
  • Personalization preferences

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide live scores and match updates for 50+ football leagues
  • Generate AI-powered betting insights and predictions
  • Enable budget management and responsible gaming features
  • Track your betting performance and spending patterns
  • Send notifications about matches, odds changes, and account activity
  • Verify your age and ensure compliance with 21+ requirements
  • Improve our AI algorithms and prediction accuracy
  • Personalize your experience based on preferences
  • Detect and prevent fraudulent activity
  • Comply with legal obligations and regulatory requirements
  • Communicate updates, promotions, and new features

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

  • Cloud hosting providers (for data storage and processing)
  • Analytics platforms (to understand app usage)
  • Sports data providers (for live scores and statistics)
  • Payment processors (for subscription management)
  • Customer support tools

4.2 Legal Requirements

  • When required by law or legal process
  • To protect our rights, property, or safety
  • To prevent fraud or illegal activity
  • To comply with gaming regulations in East Africa

4.3 Business Transfers

  • In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

5. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for sensitive data transmission
  • Secure cloud storage with redundancy and backups
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Monitoring for unauthorized access or suspicious activity

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Restriction: Limit how we process your information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Opt-out: Unsubscribe from marketing communications

Note: To exercise these rights, contact us at privacy@saharan.app. We will respond within 30 days.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active
  • Betting history: Retained for 7 years (regulatory requirement)
  • Usage analytics: Aggregated and anonymized after 2 years
  • Deleted accounts: Personal data removed within 90 days (except where legal retention is required)

8. Third-Party Services

SAHARAN integrates with third-party services to enhance functionality:

  • Sports data APIs (for live scores and statistics)
  • Analytics platforms (Google Analytics, Firebase)
  • Cloud infrastructure (for hosting and storage)
  • Customer support tools

Note: These third parties have their own privacy policies. We are not responsible for their practices.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze app performance and usage patterns
  • Provide personalized content and recommendations
  • Measure the effectiveness of our features

Note: You can manage cookie preferences in your device settings, but some features may not function properly if disabled.

10. Children's Privacy

SAHARAN is strictly for users aged 21 and above. We do not knowingly collect information from individuals under 21. If we discover that we have inadvertently collected data from someone under 21, we will delete it immediately.

If you believe we have collected information from a minor, please contact us at privacy@saharan.app.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your region, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy in the app
  • Sending an email notification
  • Displaying an in-app notification

Note: Your continued use of SAHARAN after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email:privacy@saharan.app

Support:contact@saharan.app

Bet Responsibly

SAHARAN is committed to responsible gaming. You must be 21+ to use our services. Gambling can be addictive. If you need help, please contact local support resources.